01. Welcome and introduction. Tricia Ellis and Helen Wharam.
02. Setting the scene - what's new in health information. Sarah Smith.
03. Delivering library services in primary care (Prezi version) or (ppt version). Steph Bradley.
04. Patient information: setting up a new service. Paul Stevenson.
06. Managing the challenging questions. Gillian Foster.
07. Guided web-surfing in GP consultations and the importance of "Libraries and Health" partnerships. Dr Malcolm Rigler.